Privacy Policy

1. Introduction

1.1  jitu96 ("we", "us", "our") respects the privacy of all individuals who visit our website or use our gaming services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws and international best practices.

1.2  This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the jitu96 platform. Together, these documents form the complete agreement between you and jitu96.

1.3  We are committed to transparency. If any aspect of this Privacy Policy is unclear, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Inquiry" before proceeding to use our services.

2. Data Controller

2.1  jitu96, accessible at https://jitu96.cam, is the data controller responsible for your personal information collected and processed through the platform.

2.2  Our Data Protection Officer can be reached at [email protected]. For matters specifically related to data privacy, use the subject line "Data Protection Officer" to ensure your inquiry is prioritized.

3. Information We Collect

3.1  Account Registration Data. When you create a jitu96 account, we collect:

• Full legal name (as it appears on your Indonesian National ID or passport)
• Date of birth (to verify you are at least 21 years of age)
• Email address (for account communications and password recovery)
• Mobile phone number (for two-factor authentication and account security)
• Residential address in Indonesia (for compliance and tax purposes)
• Username and encrypted password
• Preferred currency (Indonesian Rupiah/IDR by default)

3.2  Know Your Customer (KYC) Documentation. To comply with anti-money laundering regulations and verify your identity before processing withdrawals, we collect:

• Government-issued photo identification (Indonesian National ID card/KTP or passport)
• Proof of residential address (utility bill, bank statement, or government correspondence issued within the last 90 days)
• Selfie photograph holding your ID document
• Bank account or e-wallet ownership verification (screenshot showing your name and account details for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or other payment methods)

3.3  Financial Transaction Data. We record:

• Deposit amounts, dates, times, and payment methods used
• Withdrawal requests, amounts, destination accounts, and processing status
• Bonus claims, wagering progress, and promotional participation history
• Account balance history and transaction ledger

3.4  Gaming Activity Data. We track:

• Games played, bet amounts, outcomes, and session duration
• Sports betting selections, odds accepted, stake amounts, and settlement results
• Participation in tournaments, leaderboards, or promotional events
• Responsible gaming tool settings (deposit limits, session time limits, self-exclusion status)

3.5  Technical & Device Data. Automatically collected when you access jitu96:

• IP address and approximate geographic location (city/region level, not precise GPS)
• Device type, operating system, browser type and version
• Screen resolution, language preference, and time zone (WIB, WITA, or WIT)
• Clickstream data (pages visited, features used, navigation patterns)
• Login timestamps, session duration, and logout events

3.6  Communications Data. When you contact customer support:

• Live chat transcripts, email correspondence, and support ticket history
• Feedback, complaints, or suggestions submitted through contact forms
• Phone call recordings (if you contact us by phone, with prior notice and consent)

4. How We Use Your Data

4.1  jitu96 processes your personal information for the following purposes:

• Account Management: Creating, maintaining, and securing your player account
• Identity Verification: Confirming you are at least 21 years old and verifying your identity through KYC procedures
• Transaction Processing: Handling deposits, withdrawals, and bonus awards through BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other Indonesian payment methods
• Game Provision: Delivering casino games, live dealer games, sports betting markets, togel draws, and other gaming products
• Customer Support: Responding to inquiries, resolving disputes, and providing 24/7 Indonesian-speaking assistance
• Fraud Prevention: Detecting and preventing multi-accounting, bonus abuse, money laundering, and other prohibited activities
• Responsible Gaming: Monitoring play patterns to identify potential problem gambling behavior and enforcing self-exclusion requests
• Legal Compliance: Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and tax reporting obligations
• Marketing: Sending promotional offers, bonus announcements, and platform updates (you may opt out at any time)
• Platform Improvement: Analyzing usage patterns to enhance user experience, optimize site performance, and develop new features

5. Legal Basis for Processing

5.1  We process your personal data under the following legal grounds:

• Contractual Necessity: Processing is required to perform our obligations under the Terms & Conditions you accepted when registering (e.g., providing gaming services, processing withdrawals)
• Legal Obligation: Processing is required to comply with anti-money laundering laws, age verification requirements, and tax reporting duties
• Legitimate Interest: Processing serves jitu96's legitimate business interests, such as fraud prevention, security monitoring, and platform optimization, provided these interests do not override your fundamental privacy rights
• Consent: For marketing communications and non-essential cookies, we obtain your explicit opt-in consent, which you may withdraw at any time

6. Data Sharing & Disclosure

6.1  jitu96 does not sell, rent, or trade your personal information to third parties. We share data only in the following limited circumstances:

• Payment Processors: Your name and bank account or e-wallet details are shared with Indonesian payment providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay) solely to process deposits and withdrawals
• KYC Verification Providers: Identity documents are transmitted to specialized verification services that confirm authenticity and check against fraud databases
• Game Providers: Gaming activity data is shared with software providers like Pragmatic Play, Evolution Gaming, and Microgaming to deliver live dealer and RNG-based games
• Regulatory Authorities: We disclose data when legally required by court order, subpoena, or investigation by Indonesian or international authorities
• Professional Advisors: Legal counsel, auditors, and compliance consultants access data under strict confidentiality obligations to support jitu96's operations
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may transfer to the successor entity, subject to this Privacy Policy

6.2  All third-party service providers are contractually bound to process your data only as instructed by jitu96 and to implement appropriate security safeguards.

7. Data Security Measures

7.1  jitu96 employs comprehensive technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data in transit uses 256-bit SSL/TLS encryption. Passwords are hashed using bcrypt with salt rounds, making them irreversible even in the unlikely event of a database breach
• Secure Servers: Data is stored on encrypted servers located in secure data centers with 24/7 physical security, biometric access controls, and redundant power and network infrastructure
• Access Restrictions: Personal data is accessible only to authorized compliance, security, and support personnel on a need-to-know basis. All access is logged and audited
• Two-Factor Authentication (2FA): Players can enable 2FA to add an extra layer of account security beyond username and password
• Intrusion Detection: Real-time monitoring systems detect and block suspicious login attempts, brute-force attacks, and unusual account activity
• Regular Security Audits: Independent third-party security firms conduct penetration testing and vulnerability assessments on a quarterly basis
• Employee Training: All jitu96 staff undergo mandatory data protection and information security training annually

7.2  While we implement industry-leading security measures, no online system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately at [email protected] if you suspect unauthorized account access.

8. Data Retention

8.1  jitu96 retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8.2  Active Account Data: Your registration details, KYC documents, and transaction history are retained for the duration of your active account plus 5 years after account closure to meet anti-money laundering record-keeping requirements.

8.3  Gaming Activity Logs: Bet history, game outcomes, and audit trails are retained for 7 years to support dispute resolution and regulatory compliance.

8.4  Marketing Communications: If you opt out of marketing emails, we retain your email address on a suppression list indefinitely to ensure you do not receive future promotional messages.

8.5  Self-Exclusion Records: Self-exclusion requests are retained permanently to prevent account re-opening during the exclusion period and to honor lifetime self-exclusion commitments.

8.6  After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer identify you.

9. Your Privacy Rights

9.1  Under applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of all personal data jitu96 holds about you, provided in a structured, commonly used, and machine-readable format
• Right to Rectification: Correct any inaccurate or incomplete personal data (you can update most information directly in your account settings)
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements (e.g., we cannot delete transaction records required for AML compliance)
• Right to Restrict Processing: Limit how we use your data in certain circumstances, such as during a dispute over data accuracy
• Right to Data Portability: Receive your data in a portable format and transmit it to another service provider (where technically feasible)
• Right to Object: Opt out of data processing based on legitimate interest, particularly for direct marketing purposes
• Right to Withdraw Consent: Revoke consent for marketing communications or non-essential cookies at any time without affecting prior lawful processing

9.2  To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond within 30 days, providing confirmation or explaining any lawful reason for refusal.

9.3  If you believe jitu96 has processed your data unlawfully, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

10. Cookies & Tracking Technologies

10.1  jitu96 uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content.

10.2  Essential Cookies: Required for core platform functionality such as maintaining your logged-in session, remembering language preferences, and securing transactions. These cannot be disabled.

10.3  Analytics Cookies: Collect anonymized data about how visitors use jitu96, including pages viewed, time spent, and navigation paths. This helps us improve site layout and identify technical issues.

10.4  Marketing Cookies: Track your interaction with promotional offers and advertisements to deliver relevant bonus campaigns and measure campaign effectiveness. You may opt out via your browser settings.

10.5  Most browsers allow you to refuse cookies or delete existing cookies through settings. Note that disabling essential cookies may impair platform functionality.

11. Marketing Communications

11.1  With your consent, jitu96 may send you promotional emails about new games, bonus offers, VIP rewards, and platform updates.

11.2  You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any promotional email
• Adjusting your communication preferences in your account settings
• Contacting customer support at [email protected] with the subject line "Unsubscribe"

11.3  Opting out of marketing emails does not affect transactional communications such as withdrawal confirmations, password reset emails, security alerts, or responsible gaming notifications, which are sent regardless of your marketing preferences.

12. International Data Transfers

12.1  jitu96 primarily targets players residing in Indonesia. However, some third-party service providers (payment processors, game studios, cloud infrastructure providers) may be located outside Indonesia.

12.2  When personal data is transferred internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent data protection standards in the recipient country
• Binding Corporate Rules for intra-group transfers within multinational service providers

12.3  All international data transfers are logged and subject to the same security standards as domestic processing.

13. Protection of Minors

13.1  jitu96 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect or process personal data from minors.

13.2  Our KYC verification process requires government-issued ID to confirm age before any withdrawal is processed. If we discover that a person under 21 has registered an account, we will immediately suspend the account, void all bets, refund deposits, and delete the associated personal data.

13.3  Parents or guardians who believe their child has provided personal information to jitu96 should contact us immediately at [email protected].

14. Policy Updates

14.1  jitu96 reserves the right to update this Privacy Policy to reflect changes in our data practices, legal requirements, or platform features.

14.2  Material changes will be communicated via email to registered players at least 7 days before the updated policy takes effect. Continued use of the platform after the effective date constitutes acceptance of the revised Privacy Policy.

14.3  The current version of this Privacy Policy is always accessible at https://jitu96.cam/privacy-policy. We recommend reviewing it periodically to stay informed about how we protect your information.

15. Contact Our Data Protection Officer

15.1  For any questions, concerns, or requests related to this Privacy Policy or how jitu96 processes your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Officer"
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours

15.2  If you are not satisfied with our response, you may escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.

Last updated: 1 January 2026
Version 2.0